At NKB Textiles Private Limited, we aim to deliver your orders quickly and safely to your doorstep. Please read our Shipping Policy carefully to understand our shipping process, timelines, and charges.
1. Shipping Coverage
- We currently ship products across India.
- Orders are delivered through trusted and reliable courier partners.
- Delivery is subject to the availability of courier services at your location.
2. Order Processing Time
- All confirmed orders are processed within 1–3 business days (excluding Sundays and public holidays).
- You will receive a confirmation message or email once your order has been processed and shipped.
- During festive seasons or sales, processing times may be slightly longer due to high order volumes.
3. Estimated Delivery Time
- Metro cities: 3–6 business days
- Non-metro cities & towns: 5–9 business days
- Remote areas: May take longer depending on courier availability
Please note that delivery timelines are estimates and may vary due to factors beyond our control such as weather conditions, courier delays, or unforeseen events.
4. Shipping Charges
- Shipping charges are calculated at checkout and may vary depending on your location, order weight, and promotional offers.
- Free shipping may be available on specific products or during promotional campaigns, which will be clearly mentioned on the product page.
5. Tracking Your Order
- Once your order is shipped, you will receive a tracking ID and courier details via SMS or email.
- You can track your shipment on the courier partner’s website using the provided tracking ID.
6. Delays in Delivery
While we make every effort to deliver your order on time, delays may occur due to:
- Incorrect or incomplete shipping address
- Courier partner delays
- Weather conditions or natural calamities
- High-demand periods (e.g., festivals, sales)
If your order is delayed beyond the estimated time, please contact our support team for assistance.
7. Undeliverable Packages
In case a package is returned to us due to reasons such as wrong address, unavailability of the recipient, or refusal to accept delivery, we will contact you for re-shipment.
- Re-shipping charges may apply depending on the situation.
8. International Shipping
Currently, we do not offer international shipping. This feature may be introduced in the future.
9. Contact Us
For any shipping-related questions or support, feel free to reach out to us:
📍 NKB Textiles Private Limited
📌 Plot No-745, Daktar Vali Dhani, M Corp, Near Balaji College, Machara, Neendar, Jaipur, Rajasthan – 302013
✉️ Email: nkbtextilespvt@gmail.com
📞 Mobile: 8209087795